Refund and Returns Policy

Refund Policy

In the event you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange or refund. All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition.

To return an item, please email customer service at support@escentialindulgence.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Escential Indulgence LLC

Attn: Returns RMA #

80 W Maryland Ave #211

Phoenix, AZ 85013

United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

After receiving your return and inspecting the condition of your item, and after our approval of the requested refund, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

    For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange.

    Questions. If you have any questions concerning our return policy, please contact us at:

    support@escentialindulgence.com

    Late or missing refunds

    If you haven’t received a refund yet, first check your bank account again.

    Then contact your credit card company, it may take some time before your refund is officially posted.

    Next contact your bank. There is often some processing time before a refund is posted.

    If you’ve done all of this and you still have not received your refund yet, please contact us at julianne@escentialindulgence.com.

    Return policy

    In the event you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange or refund. All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition.

    Return Process. To return an item, please email customer service at support@escentialindulgence.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

    Escential Indulgence LLC.

    Attn: Returns RMA#

    80 W Maryland Ave #211

    Phoenix, AZ 85013

    United States

    Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

    After receiving your return and inspecting the condition of your item, and after our approval of the requested refund, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

    For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange.

    If you have any questions concerning our return policy, please contact us at:

    support@escentialindulgence.com